/* pitch. support / graphite, clean type and electric green */
.support-page-body { background: #05070a; color: #edf4ef; }
.support-page { min-height: 75vh; padding: 28px 24px 72px; background: radial-gradient(ellipse at 82% 0%,rgba(0,255,102,.055),transparent 46%); }
.support-page *, .support-dialog *, .support-lightbox * { box-sizing: border-box; }
.support-page [hidden], .support-dialog [hidden], .support-toast[hidden] { display: none !important; }
.support-shell { width: min(1240px,100%); margin: auto; }
.support-subnav { display: flex; align-items: center; gap: 28px; border-bottom: 1px solid #ffffff14; margin-bottom: 40px; }
.support-subnav a { display: flex; align-items: center; gap: 8px; padding: 16px 0; color: #91a298; font-size: 14px; font-weight: 600; border-bottom: 2px solid transparent; }
.support-subnav a[aria-current], .support-subnav a:hover { color: #f6fff8; border-color: #00ff66; }
.support-subnav b, .support-unread { display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 5px; background: #00ff66; color: #06130b; font-size: 11px; border-radius: 6px; }
.support-kicker { display: block; color: #7ea78d; font: 600 11px/1.6 var(--font-mono,monospace); letter-spacing: .12em; }
.support-hero { display: grid; grid-template-columns: 1.3fr 1fr; gap: 80px; align-items: center; padding: 18px 0 64px; }
.support-page-body .support-hero h1 { font-size: clamp(38px,4.8vw,62px); line-height: 1.09; font-weight: 750; letter-spacing: -.045em; margin: 18px 0 22px; }
.support-hero h1 em { color: #00ff66; font-style: normal; }
.support-hero p, .support-guidance>div>p { color: #aab9b1; font-size: 15px; line-height: 1.8; max-width: 440px; }
.support-hero-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 30px; }
.support-btn { display: inline-flex; align-items: center; justify-content: center; gap: 9px; min-height: 43px; padding: 10px 16px; border: 1px solid #ffffff1a; border-radius: 9px; background: #ffffff04; color: #e2ede6; font: 600 13px/1.4 var(--font-sans,sans-serif); cursor: pointer; text-decoration: none; transition: background .18s,border-color .18s,transform .18s; }
.support-btn svg, .support-file-button svg { width: 18px; height: 18px; flex: 0 0 auto; }
.support-btn:hover { border-color: #00ff6660; background: #00ff6610; color: #f6fff9; }
.support-btn--primary { color: #041408; background: #00ff66; border-color: #00ff66; box-shadow: 0 4px 22px #00ff6612; }
.support-btn--primary:hover { background: #4aff91; border-color: #4aff91; color: #041408; }
.support-btn--icon { padding: 9px; min-width: 38px; min-height: 38px; }
.support-btn--icon>span { position: absolute; width: 1px; height: 1px; clip-path: inset(50%); overflow: hidden; }
.support-btn:disabled { opacity: .45; cursor: wait; }
.support-page :focus-visible, .support-dialog :focus-visible, .support-lightbox :focus-visible { outline: 2px solid #00ff66; outline-offset: 4px; }
.support-hub-card { display: block; padding: 28px; border: 1px solid #8cdfab28; border-radius: 18px; color: #eef8f1; background: radial-gradient(at 100% 0%,#00ff6610,transparent 60%),linear-gradient(145deg,#0e1713,#080d10); box-shadow: 0 24px 65px #0005; }
.support-hub-card:hover { border-color: #00ff6660; }
.support-hub-top { display: flex; align-items: center; gap: 14px; margin-bottom: 28px; }
.support-icon { display: inline-grid; flex-shrink: 0; place-items: center; width: 46px; height: 46px; border: 1px solid #00ff6628; border-radius: 12px; background: #00ff660a; color: #5dffa0; }
.support-icon svg { width: 23px; height: 23px; }
.support-hub-card h2 { font-size: 25px; font-weight: 650; letter-spacing: -.03em; margin-bottom: 8px; }
.support-hub-card p { font-size: 14px; }
.support-hub-counts { display: grid; grid-template-columns: repeat(3,1fr); gap: 15px; margin: 28px 0; padding-top: 24px; border-top: 1px solid #ffffff10; }
.support-hub-counts strong { display: block; font-size: 28px; line-height: 1.3; font-weight: 550; letter-spacing: -.04em; color: #f0fff5; }
.support-hub-counts div:last-child strong { color: #00ff66; }
.support-hub-counts span { display: block; margin-top: 5px; font-size: 11px; color: #93a49a; }
.support-hub-link { display: flex; align-items: center; justify-content: space-between; font-size: 13px; color: #b0ddbf; }
.support-hub-link svg { width: 20px; height: 20px; }
.support-section-title { display: flex; justify-content: space-between; align-items: end; gap: 24px; margin-bottom: 22px; }
.support-section-title h2, .support-guidance h2 { font-size: 27px; line-height: 1.25; font-weight: 600; letter-spacing: -.035em; margin-top: 9px; }
.support-section-title>p { font-size: 13px; color: #94a39a; max-width: 310px; line-height: 1.7; }
.support-topic-grid { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 14px; }
.support-topic { position: relative; text-align: left; padding: 23px; background: #0b1112; border: 1px solid #ffffff12; border-radius: 14px; color: #edf6f0; cursor: pointer; }
.support-topic:hover { border-color: #00ff6655; background: #0e1814; }
.support-topic .support-icon { width: 39px; height: 39px; border-radius: 10px; margin-bottom: 24px; background: #ffffff03; border-color: #ffffff12; }
.support-topic h3 { font-weight: 600; font-size: 15px; margin-bottom: 8px; }
.support-topic p { font-size: 13px; line-height: 1.7; color: #99aaa0; min-height: 45px; }
.support-topic>svg { position: absolute; top: 27px; right: 23px; width: 17px; height: 17px; color: #668474; }
.support-guidance { display: grid; grid-template-columns: 1fr 1.45fr; gap: 64px; margin-top: 70px; padding-top: 38px; border-top: 1px solid #ffffff12; }
.support-guidance>div>p { margin: 16px 0 20px; font-size: 14px; }
.support-faq-list details { border-bottom: 1px solid #ffffff14; }
.support-faq-list summary { padding: 20px 28px 20px 0; position: relative; font-size: 14px; font-weight: 550; cursor: pointer; list-style: none; }
.support-faq-list summary::-webkit-details-marker { display: none; }
.support-faq-list summary:after { content: '+'; position: absolute; right: 4px; color: #00ff66; font: 20px var(--font-mono,monospace); }
.support-faq-list details[open] summary:after { content: '−'; }
.support-faq-list p { color: #adbbb3; font-size: 14px; line-height: 1.8; padding-bottom: 20px; }
.support-footnote { display: flex; justify-content: center; align-items: center; gap: 9px; font-size: 12px; color: #81998b; margin: 44px 0 0; }
.support-footnote svg { width: 17px; height: 17px; flex-shrink: 0; }
.support-inbox-heading { display: flex; justify-content: space-between; align-items: center; gap: 20px; margin: 0 0 26px; }
.support-inbox-heading h1 { font-size: 38px; line-height: 1.2; font-weight: 700; letter-spacing: -.04em; margin: 8px 0; }
.support-title-dot { color: #00ff66; }
.support-inbox-heading p { color: #9faea5; font-size: 14px; }
.support-overview { display: flex; align-items: center; gap: 30px; padding: 17px 22px; background: #0b1210; border: 1px solid #ffffff12; border-radius: 12px; margin-bottom: 18px; }
.support-overview>div { display: flex; gap: 12px; align-items: center; }
.support-overview>div>span { font-size: 12px; color: #9db0a5; }
.support-overview strong { font-size: 20px; font-weight: 600; font-variant-numeric: tabular-nums; }
.support-overview>div:nth-child(3) strong { color: #00ff66; }
.support-sync { display: flex; gap: 8px; align-items: center; margin-left: auto; color: #94b5a1; font-size: 11px; }
.support-sync:before { content: ''; width: 5px; height: 5px; background: #00e966; border-radius: 50%; }
.support-sync.is-offline:before { background: #ffbb63; }
.support-inbox { display: grid; grid-template-columns: 335px minmax(0,1fr); border: 1px solid #ffffff17; background: #0a0f11; border-radius: 16px; overflow: hidden; min-height: 630px; }
.support-ticket-panel { min-width: 0; border-right: 1px solid #ffffff13; background: #090e10; }
.support-list-top { display: flex; justify-content: space-between; align-items: center; padding: 18px 18px 10px; }
.support-list-top h2 { font-size: 15px; font-weight: 650; }
.support-list-top h2 b { margin-left: 5px; font-size: 12px; color: #849a8c; font-weight: 500; }
.support-search { display: block; padding: 0 18px; }
.support-search input, .support-dialog input, .support-dialog select, .support-dialog textarea, .support-rating select { width: 100%; min-width: 0; background: #080e10; border: 1px solid #ffffff1c; border-radius: 8px; padding: 11px 12px; color: #f1f8f3; font: 13px/1.5 var(--font-sans,sans-serif); }
.support-search input::placeholder, .support-dialog input::placeholder, .support-dialog textarea::placeholder, .support-reply textarea::placeholder { color: #7e9689; opacity: 1; }
.support-filters { display: flex; flex-wrap: wrap; gap: 5px; padding: 14px 18px; }
.support-filters button { border: 1px solid transparent; border-radius: 6px; padding: 7px; background: transparent; color: #93a79a; font-size: 11px; cursor: pointer; }
.support-filters button[aria-pressed="true"] { color: #77ffa7; background: #00ff6610; border-color: #00ff6622; }
.support-ticket-list { padding: 0 8px 10px; max-height: 620px; overflow-y: auto; scrollbar-width: thin; scrollbar-color: #284333 transparent; }
.support-ticket-item { position: relative; display: block; width: 100%; min-width: 0; padding: 17px 13px; text-align: left; border: 1px solid transparent; border-bottom-color: #ffffff0b; border-radius: 10px; background: none; cursor: pointer; color: #eaf4ee; margin-bottom: 4px; }
.support-ticket-item:hover { background: #ffffff04; }
.support-ticket-item.is-active { border-color: #00ff6630; background: linear-gradient(100deg,#00ff660e,#00ff6604); }
.support-ticket-item.is-active:before { content: ''; position: absolute; left: -1px; top: 20px; bottom: 20px; width: 2px; border-radius: 2px; background: #00ff66; }
.support-ticket-item-top, .support-ticket-item-bottom { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.support-ticket-item time, .support-ticket-item-bottom { color: #8ba092; font-size: 11px; }
.support-ticket-item__title { display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 2; overflow: hidden; overflow-wrap: anywhere; font-weight: 600; font-size: 14px; line-height: 1.5; margin: 12px 0 13px; }
.support-status { display: inline-flex; align-items: center; gap: 6px; font: 500 11px/1.5 var(--font-sans,sans-serif); color: #9ddfbd; }
.support-status:before { content: ''; width: 5px; height: 5px; border-radius: 50%; background: currentColor; }
.support-status.is-in_progress { color: #98c8fd; }
.support-status.is-waiting_user { color: #f2c787; }
.support-status.is-resolved { color: #65e793; }
.support-status.is-closed { color: #93a09a; }
.support-conversation { min-width: 0; position: relative; background: radial-gradient(ellipse at 100% 100%,#00ff6603,transparent 80%); }
.support-conversation-placeholder { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; height: 100%; min-height: 560px; padding: 30px; }
.support-icon--large { width: 68px; height: 68px; border-radius: 19px; margin-bottom: 24px; }
.support-icon--large svg { width: 30px; height: 30px; }
.support-conversation-placeholder h2 { font-size: 25px; margin: 13px 0 10px; letter-spacing: -.03em; }
.support-conversation-placeholder p { max-width: 270px; color: #96a89e; font-size: 14px; line-height: 1.8; margin-bottom: 24px; }
.support-conversation-inner { display: flex; flex-direction: column; height: 100%; min-height: 630px; }
.support-conversation-head { padding: 22px 26px 18px; border-bottom: 1px solid #ffffff0d; }
.support-conversation-labels { display: flex; align-items: center; justify-content: space-between; gap: 15px; }
#supportTicketId { font: 11px var(--font-mono,monospace); color: #95a99c; }
.support-conversation-head h2 { font-size: 20px; font-weight: 650; line-height: 1.45; letter-spacing: -.025em; overflow-wrap: anywhere; margin: 10px 0 8px; }
.support-conversation-head p { display: flex; flex-wrap: wrap; gap: 16px; font-size: 11px; color: #8a9f91; }
.support-conversation-note { margin: 14px 26px 0; border-left: 2px solid #345442; padding-left: 11px; font-size: 12px; line-height: 1.65; color: #9bb6a6; }
.support-messages { flex: 1; min-height: 240px; height: 345px; max-height: 540px; overflow-y: auto; overscroll-behavior: contain; padding: 8px 26px 24px; scrollbar-width: thin; scrollbar-color: #284333 transparent; }
.support-day { display: flex; align-items: center; justify-content: center; gap: 14px; margin: 22px 0; font-size: 10px; color: #8ba193; }
.support-day:before, .support-day:after { content: ''; flex: 1; height: 1px; background: #ffffff09; }
.support-message { display: flex; flex-direction: column; align-items: flex-start; margin-bottom: 18px; }
.support-message--user { align-items: flex-end; }
.support-message-author { color: #9daea3; font-size: 11px; margin: 0 3px 7px; }
.support-message--staff .support-message-author { color: #8edf9f; }
.support-message__bubble { max-width: 88%; min-width: 80px; padding: 12px 14px 8px; border: 1px solid #ffffff13; background: #131b1c; border-radius: 3px 13px 13px 13px; }
.support-message--user .support-message__bubble { background: #122b20; border-color: #00ff6619; border-radius: 13px 3px 13px 13px; }
.support-message__bubble p { font-size: 14px; line-height: 1.75; color: #e5eee8; white-space: pre-wrap; overflow-wrap: anywhere; }
.support-message__bubble time { display: block; text-align: right; margin-top: 6px; color: #8ba897; font: 10px/1.4 var(--font-sans,sans-serif); font-variant-numeric: tabular-nums; }
.support-message-attachments { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 10px; }
.support-message-image { background: none; padding: 0; border: 1px solid #ffffff1c; border-radius: 7px; overflow: hidden; cursor: zoom-in; }
.support-message-image img { display: block; max-width: 200px; max-height: 170px; object-fit: cover; }
.support-reply { margin: auto 18px 18px; border: 1px solid #ffffff20; border-radius: 12px; background: #0d1515; }
.support-reply:focus-within { border-color: #00ff6655; }
.support-reply textarea { width: 100%; padding: 15px; resize: vertical; min-height: 72px; max-height: 220px; outline: none !important; background: none; border: none; color: #eaf6ee; font: 14px/1.65 var(--font-sans,sans-serif); }
.support-reply-toolbar { display: flex; align-items: center; gap: 12px; padding: 8px 12px 12px; }
.support-reply-toolbar>span { color: #7f9b89; font-size: 10px; }
.support-reply-toolbar>button { margin-left: auto; min-height: 36px; padding: 8px 13px; }
.support-file-button { display: inline-flex; position: relative; align-items: center; gap: 7px; font-size: 12px; color: #b2c9bb; cursor: pointer; border-radius: 6px; padding: 6px; }
.support-file-button:focus-within { outline: 2px solid #00ff66; }
.support-file-button input { position: absolute; inset: 0; width: 100%; height: 100%; opacity: 0; cursor: pointer; }
.support-files { display: flex; flex-wrap: wrap; gap: 8px; margin: 8px 12px; }
.support-files>div { display: flex; align-items: center; gap: 7px; border: 1px solid #ffffff1a; border-radius: 7px; padding: 5px; max-width: 190px; }
.support-files img { width: 30px; height: 30px; object-fit: cover; border-radius: 4px; }
.support-files span { font-size: 11px; color: #b1c5b9; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.support-files button { background: transparent; border: 0; padding: 4px 7px; color: #abc9b7; font-size: 18px; cursor: pointer; }
.support-closed { padding: 18px 26px; color: #9aafa1; font-size: 13px; border-top: 1px solid #ffffff15; }
.support-new-messages { align-self: center; background: #193a27; border: 1px solid #00ff6640; color: #a7ffc4; padding: 7px 14px; margin: 5px; border-radius: 20px; font-size: 12px; cursor: pointer; }
.support-rating { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; padding: 12px 20px; border-top: 1px solid #ffffff10; font-size: 12px; color: #bdcec4; }
.support-rating select { width: auto; padding: 8px; }
.support-rating .support-btn { min-height: 35px; padding: 7px 10px; }
.support-back { display: none; background: none; border: none; color: #80dfa1; font-size: 13px; padding: 0 0 18px; cursor: pointer; }
.support-state, .support-list-empty { padding: 55px 25px; text-align: center; }
.support-state { border: 1px solid #ffffff17; background: #0a1111; border-radius: 14px; margin-bottom: 16px; }
.support-state h2 { font-size: 22px; margin: 20px 0 12px; }
.support-state p { font-size: 14px; color: #9aae9f; margin-bottom: 20px; }
.support-list-empty strong { display: block; font-size: 14px; font-weight: 550; color: #b1c6b9; }
.support-list-empty p { color: #849f8d; font-size: 12px; line-height: 1.7; margin-top: 9px; }
.support-dialog { width: min(560px,calc(100% - 28px)); max-height: calc(100dvh - 40px); padding: 28px; margin: auto; border: 1px solid #507e5e80; border-radius: 18px; background: radial-gradient(at 100% 0%,#00ff6608,transparent 55%),#0b1214; color: #f0f8f3; box-shadow: 0 30px 100px #0009; overflow-y: auto; }
.support-dialog::backdrop, .support-lightbox::backdrop { background: #010805ce; backdrop-filter: blur(8px); }
.support-dialog:not([open]), .support-lightbox:not([open]) { display: none; }
.support-dialog-open { overflow: hidden; }
.support-dialog-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; }
.support-dialog-head h2 { font-size: 26px; font-weight: 650; letter-spacing: -.035em; margin-top: 8px; }
.support-dialog-lead { font-size: 13px; line-height: 1.8; color: #a9bbb0; margin: 16px 0; }
.support-auth-note { background: #00ff6608; border: 1px solid #00ff6618; color: #b6dfc4; font-size: 12px; padding: 10px 12px; border-radius: 7px; margin-bottom: 20px; overflow-wrap: anywhere; }
.support-auth-note a { color: #00ff66; text-decoration: underline; }
.support-dialog fieldset { border: none; min-width: 0; padding: 0; margin: 0; }
.support-dialog fieldset:disabled { opacity: .45; }
.support-dialog label:not(.support-file-button) { display: block; color: #bbcdc1; font-size: 12px; margin-bottom: 17px; }
.support-dialog label input, .support-dialog label select, .support-dialog label textarea { display: block; margin-top: 7px; }
.support-form-row { display: grid; grid-template-columns: 1.2fr 1fr; gap: 14px; }
.support-dialog textarea { resize: vertical; min-height: 125px; max-height: 300px; }
.support-compose-meta { display: flex; justify-content: space-between; gap: 10px; align-items: center; font-size: 10px; color: #8ba797; }
.support-hint { font-size: 10px; color: #86a090; margin: 7px 5px 16px; line-height: 1.6; }
.support-submit { width: 100%; margin-top: 10px; }
.support-form-error { margin: 8px 12px 14px; color: #ffaea8; font-size: 12px; line-height: 1.7; }
.support-success { text-align: center; padding: 30px 12px; }
.support-success>svg { width: 44px; height: 44px; color: #00ff66; margin: 0 auto 18px; }
.support-success h3 { font-size: 23px; }
.support-success p { font-size: 14px; color: #a3b4a9; margin: 12px 0 24px; }
.support-lightbox { margin: auto; border: 1px solid #ffffff30; border-radius: 13px; width: min(1000px,calc(100% - 30px)); padding: 16px; background: #0a1113; color: #e8f6ed; }
.support-lightbox>div { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 14px; font-size: 13px; overflow-wrap: anywhere; }
.support-lightbox img { display: block; max-width: 100%; max-height: 76dvh; margin: auto; object-fit: contain; }
.support-toast { position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%); width: max-content; max-width: calc(100% - 32px); border: 1px solid #00ff6640; border-radius: 11px; background: #12251a; color: #e1ffeb; box-shadow: 0 16px 50px #0009; z-index: 12000; padding: 14px 20px; font-size: 13px; line-height: 1.7; }
.support-page .sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
@media(min-width:1440px) { .support-messages { height: 410px; } }
@media(max-width:1050px) { .support-hero { gap: 34px; } .support-topic-grid { grid-template-columns: repeat(2,1fr); } .support-inbox { grid-template-columns: 295px minmax(0,1fr); } .support-overview { gap: 20px; } .support-overview>div { gap: 8px; } }
@media(max-width:759px) {
 .support-page { padding: 14px 16px 44px; } .support-subnav { gap: 23px; margin-bottom: 28px; } .support-subnav a { font-size: 13px; }
 .support-hero { grid-template-columns: 1fr; gap: 30px; padding: 8px 0 45px; } .support-page-body .support-hero h1 { font-size: 46px; } .support-hero p { max-width: 470px; } .support-hub-card { padding: 24px; }
 .support-section-title { align-items: start; flex-direction: column; gap: 12px; } .support-section-title>p { max-width: none; }
 .support-topic { padding: 19px; } .support-topic p { font-size: 12px; } .support-topic>svg { top: 24px; right: 18px; }
 .support-guidance { grid-template-columns: 1fr; gap: 16px; margin-top: 42px; }
 .support-inbox-heading { align-items: start; flex-direction: column; gap: 16px; } .support-inbox-heading h1 { font-size: 34px; }
 .support-overview { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)); gap: 15px 10px; padding: 16px; }
 .support-overview>div { flex-direction: column; align-items: start; gap: 5px; } .support-overview>div>span { font-size: 10px; } .support-sync { grid-column: 1/-1; margin-left: 0; }
 .support-inbox { grid-template-columns: 1fr; min-height: 450px; } .support-ticket-panel { border: none; } .support-ticket-list { max-height: none; }
 .support-conversation { display: none; } .support-inbox.is-conversation .support-ticket-panel { display: none; } .support-inbox.is-conversation .support-conversation { display: block; }
 .support-conversation-inner { min-height: 0; } .support-conversation-head { padding: 20px 18px 16px; } .support-conversation-head h2 { font-size: 18px; }
 .support-back { display: inline-block; } .support-conversation-note { margin: 14px 18px 0; }
 .support-messages { padding: 8px 16px 20px; height: 350px; max-height: 50dvh; min-height: 230px; flex: none; }
 .support-message__bubble { max-width: 94%; } .support-message-image img { max-width: 150px; }
 .support-reply { margin: 10px; } .support-footnote { justify-content: start; font-size: 11px; line-height: 1.7; }
 .support-dialog { padding: 21px; } .support-dialog input,.support-dialog textarea,.support-dialog select,.support-reply textarea,.support-search input { font-size: 16px; }
}
@media(max-width:380px) { .support-topic-grid { grid-template-columns: 1fr; } .support-page-body .support-hero h1 { font-size: 40px; } .support-hub-card { padding: 20px; } .support-hub-counts { gap: 8px; } .support-form-row { grid-template-columns: 1fr; gap: 0; } .support-filters { gap: 2px; } .support-filters button { padding: 6px; } .support-conversation-head { padding-inline: 14px; } }
@media(prefers-reduced-motion:reduce) { .support-page *, .support-dialog * { transition: none !important; scroll-behavior: auto !important; } }

.support-rating-comment{flex-basis:100%}.support-rating-comment input{width:100%;padding:9px 11px;border:1px solid #ffffff1c;border-radius:7px;background:#090f12;color:#d5e8db;font:13px/1.5 var(--font-sans,sans-serif)}
